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Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in our privacy policy below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in section 3 "Notice Regarding the Responsible Body" in this privacy policy.

How do we collect your data?

Your data is collected only when you actively provide it to us. This includes data that you enter when booking a consultation through Cal.com or when you contact us via WhatsApp or email.

When you visit our website, basic technical data (such as IP address, browser type, and access time) may be automatically logged by our hosting provider's server. This is standard server logging and we do not use any analytics tools or tracking technologies to analyze your browsing behavior.

What do we use your data for?

We use your data solely to respond to your inquiries, schedule consultations, and provide our financial consultation services. We do not analyze user behavior or use your data for marketing purposes beyond responding to your direct requests.

What rights do you have regarding your data?

You have the right to obtain information free of charge at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time with regard to this and other questions concerning data protection.

2. General Information and Mandatory Disclosures

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

3. Notice Regarding the Responsible Body

The responsible body for data processing on this website is:

Finance Facile
Email: contact@financefacile.de
Germany

The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

4. Information We Collect

4.1 Information You Provide

When you book a consultation or contact us, we may collect:

  • Name and contact information (email address, phone number)
  • Appointment scheduling information
  • Financial information relevant to consultation (voluntarily provided)
  • Any other information you choose to provide during consultations or communications

4.2 Automatically Collected Information

When you visit our website, basic technical data may be automatically logged by our hosting provider's server, including:

  • IP address and browser type
  • Date and time of access
  • Pages accessed

This is standard server logging for security and technical purposes. We do not use this data to analyze user behavior or create user profiles. We do not use any analytics tools, tracking pixels, or similar technologies.

5. How We Use Your Information

We use the collected information solely for the following purposes:

  • Service Delivery: To schedule and conduct financial consultations, provide financial guidance, and manage our client relationships
  • Communication: To respond to your inquiries, send appointment confirmations, and provide updates about our services
  • Legal Compliance: To comply with legal obligations, including financial regulations and tax requirements
  • Security: Basic server logs are used for security purposes and to ensure the website functions correctly

We do not use your data for analytics, user behavior tracking, or marketing purposes beyond responding to your direct inquiries.

6. General Information on the Legal Basis for Data Processing

If you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR. You may withdraw your consent at any time.

If your data is required for the performance of a contract or for taking steps prior to entering into a contract, we process your data on the basis of Article 6(1)(b) GDPR. Furthermore, we process your data if this is necessary for compliance with a legal obligation, based on Article 6(1)(c) GDPR. Data processing may also be based on our legitimate interests pursuant to Article 6(1)(f) GDPR. The specific legal bases applicable in each case are explained in the following paragraphs of this privacy policy.

7. Recipients of Personal Data

In the course of our business activities, we collaborate with various external parties. This sometimes requires the transfer of personal data to these external parties. We only disclose personal data to external parties if this is necessary for the performance of a contract, if we are legally obligated to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6 para. 1 lit. f GDPR, or if another legal basis permits the data transfer. When using data processors, we only transfer our customers' personal data on the basis of a valid data processing agreement.

8. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

  • Service Providers: With third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with any merger, sale, or transfer of assets
  • With Your Consent: When you have explicitly consented to the sharing

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

9. Third-Party Services

9.1 Cal.com

We use Cal.com for appointment scheduling. When you book a consultation, your information is processed by Cal.com according to their privacy policy. Please review Cal.com's Privacy Policy for more information.

9.2 WhatsApp

If you contact us via WhatsApp, your communications are processed by WhatsApp according to their privacy policy. Please review WhatsApp's Privacy Policy for more information.

10. Data Retention Period

Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for erasure or withdraw your consent to data processing, your data will be deleted, provided we have no other legally permissible grounds for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will occur after these grounds cease to apply.

Specifically:

  • Consultation records and financial information: Retained for the duration of our business relationship and for 10 years thereafter, as required by German financial regulations
  • Basic server logs: Retained by our hosting provider according to their retention policies (typically a few weeks to months for security purposes)
  • Inquiries and communications: Retained until you request deletion, revoke your consent, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – in particular, retention periods – remain unaffected.

11. Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The lawfulness of the data processing carried out before the withdrawal remains unaffected by the withdrawal.

12. Right to Object to Data Processing in Special Cases and to Direct Marketing (Art. 21 GDPR)

If data processing is based on Art. 6 para. 1 lit. e or f GDPR, you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the purpose of establishing, exercising or defending legal claims (objection pursuant to Art. 21 para. 1 GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be processed for direct marketing purposes (objection pursuant to Article 21(2) GDPR).

13. Your Rights Under GDPR

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to Data Portability

You have the right to receive the data that we process automatically based on your consent or in fulfillment of a contract, either for yourself or for a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.

Information, Rectification and Erasure

Within the framework of applicable legal provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients, and the purpose of the data processing, and, if applicable, a right to rectification or erasure of this data. You can contact us at any time with regard to this and any further questions concerning personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. For the duration of the verification process, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
  • If you have objected to processing pursuant to Article 21(1) GDPR, a balancing of interests between your interests and ours must be carried out. Until it is determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from being stored – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

To exercise any of these rights, please contact us at contact@financefacile.de. We will respond to your request within one month.

14. Data Collection on This Website

Cookies

This website itself does not set any cookies. However, when you interact with third-party services integrated into our website, those services may set cookies according to their own privacy policies.

Cookies are small data packets stored on your device. They can be stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Third-party cookies enable the integration of certain services from third-party companies within websites.

Any cookies set by third-party services are stored on the basis of Article 6(1)(f) GDPR (legitimate interest in providing the requested functionality) or Article 6(1)(a) GDPR (consent), depending on the service. You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, to accept cookies in certain cases or to generally reject them, and to automatically delete cookies when you close your browser.

Please note that disabling cookies may limit the functionality of third-party services. For information about cookies used by third-party services, please refer to their respective privacy policies listed in section 9.

Inquiries via Email, WhatsApp, or Cal.com

When you contact us via email, WhatsApp, or through our Cal.com appointment booking system, your inquiry, including all resulting personal data (name, inquiry, contact information), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if such consent has been obtained; you may withdraw your consent at any time.

The data you send us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular, statutory retention periods – remain unaffected.

15. SSL/TLS Encryption

This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential information, such as inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the padlock icon in your browser's address bar.

When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

16. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (SSL/TLS)
  • Secure storage systems
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

17. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Other legally recognized transfer mechanisms

18. Objection to Advertising Emails

The use of contact details published within the scope of the legal notice for sending unsolicited advertising and informational materials is hereby prohibited. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.

19. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically.

21. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Finance Facile
Email: contact@financefacile.de
Website: financefacile.de